Privacy

How we handle your details

Enquiries

When you contact us through the enquiry form, by email, phone or SMS, we use the details you provide only to respond to your enquiry and, if we go on to work together, to arrange that work. We do not add you to a mailing list or share your details with anyone else for marketing.

Enquiry form messages are collected by Netlify, the service that hosts this website, which stores them and sends a copy to our email inbox. We keep enquiries until we have responded and for as long as we work together. You can ask us to delete your enquiry at any time.

This website

This website does not use advertising cookies or tracking pixels. Your preference for reduced motion is stored in your own browser so the site remembers it between pages. It is not sent to us.

Netlify may process technical information such as your IP address when you visit, in order to deliver the site and keep it secure. We do not use this information to identify you.

Insights downloads are freely available and do not require an email address.

Questions

If you would like to know what information we hold about you, or want it corrected or deleted, email eleanor@theneurocoach.com.au.